the application has been denied access to the graphics hardware

New Here ,
Sep 05, 2022 Sep 05, 2022

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I received such an error message in the moment, and my images began to deteriorate.

 

i deleted after effects and installed it again, i updated all the drivers but the problem persists. what can I do?

 

1662362951463.png

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Crash , Error or problem , Preview

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Community Expert ,
Sep 05, 2022 Sep 05, 2022

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Without any actual system information and details about your hardware acceleration settings we can't really tell you much. Apparently checking the relevant preferences would be the first thing to do Also clean out the disk cache and temp files if you haven't already.

 

Mylenium

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New Here ,
Sep 05, 2022 Sep 05, 2022

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i have solved this problem but I don't know what caused it. can you tell me the cause of the problem? gpu: rtx 3060, cpu: r7 5800h, ram: 32 gb 

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