My type tool in after effects (2023) isn't working. Fonts don't show up and the "canvas" seems to disappear. I have tried everything I can find in this support community as well as other sources. I have even tried uninstalling the app and reinstalling. I still have the 2022 version and the type tool works fine. I have included a video. Any help would be great. Thanks.
Hi Ed Schutte,
Have you tried resetting the preferences? If that doesn't work, go to File > Project Settings > change the renderer to Software Only.
Let us know how it goes.
Thanks for the reply Nishu. Unfortanutely it didn't work. I have been going back and forth between the 2022 and 2023 versions and I have noticed that If I try and use any tool on a comp, the comp seems to disappear. And if I select a tool and hover the curser over the comp the curser doesn't change to the tool. So if I select the pen tool and hover over the comp the curser remains an arrow. But as soon as I click on the comp, the comp (in my case black rectangle) disappears. And once the comp dispears the tools appears as the tool I selcted. I hope this makes sense. This doesn't happen in the 2022 version.
Thanks again for your help.
Could you share the exact version of After Effects? (Here's how to check) Please also share your system specifications (OS version, CPU, GPU, RAM) and let us know if you're using a multiple display setup.
When I openned up After Effects to find the exact version, I just decided to try the type tool. And now it works! I have no idea why. But I appreciate your response and adobes help. I would be happy to provide the version and system specs if you still want them. Thanks, Ed
Glad to hear that. Feel free to reach out and share them if it happens again. We'd love to investigate.