Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Unable to import .aep file

New Here ,
Apr 17, 2017 Apr 17, 2017

Capture.JPG

I tried importing this file and this error shows up. I am currently using AE 2017. any suggestions?

1.7K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 17, 2017 Apr 17, 2017

Could be a corrupted file. Does it open by using file->open? Where is it from? Did you create it? Do you have backup? We need more information

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 17, 2017 Apr 17, 2017

it was given to me by someone else who had the same problem. I thought i might check it in mine. We both have the same problem. This was created by the same person who sent it to me. The file was working fine in their laptop until a moment ago.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 17, 2017 Apr 17, 2017

It's likely the .aep is corrupted or damaged.
Based on the file path, I'm guessing this is a project someone else gave you - might see if they can re-send?
Any chance they've got auto-saves?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 17, 2017 Apr 17, 2017

Yes, it was given to me by someone else who had the same problem. I thought i might check it in mine. We both have the same problem.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 17, 2017 Apr 17, 2017

If you've already tried opening and importing, it might be worth seeing if you can bring it into Premiere? I doubt the odds are good, but you never know.

If not... it's either to the auto-saves or... time to start over.

I highly recommend auto-saving AND recommend doing increment saves (under the File menu) on all but the most basic projects. AE files are small, and redundancy is good once you start pouring days or weeks into a project.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 24, 2017 May 24, 2017

Hi sushantg6,

Are you still facing this import problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.

Thanks,

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 17, 2017 Aug 17, 2017
LATEST

I suffer from this problem my brother

capture-20170817-103133.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines