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3

Unable to open 2023 AE file in AE 2024 (Error 33::7)

New Here ,
Dec 21, 2023 Dec 21, 2023

Hi there, I'm having real issues opening a 2023 AE file in AE 2024. My files were auto-saved and these won't open eithet. I can only open previously auto-saved AE 2023 files in AE 2023 only - not ideal! 

The error message 33::7 appears followed by error message 25::0. I have attached these error messages for reference.

Does anyone have any solves for this. The work took several weeks and worried its all been lost. Screenshot 2023-12-21 at 16.40.43.pngScreenshot 2023-12-21 at 16.40.46.pngScreenshot 2023-12-21 at 16.40.53.png
Thank you!

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Crash
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correct answers 1 Correct answer

New Here , Dec 23, 2023 Dec 23, 2023

FIY to those experiencing the same issue. I have managed to solve the problem. I had a .c4d file in the AE file (clue in the 25::0 message above/Cineware). I opened the AE file  in AE 2023 deleted the c4d file and resaved. AE file now opens in AE 2024.

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New Here ,
Dec 23, 2023 Dec 23, 2023

FIY to those experiencing the same issue. I have managed to solve the problem. I had a .c4d file in the AE file (clue in the 25::0 message above/Cineware). I opened the AE file  in AE 2023 deleted the c4d file and resaved. AE file now opens in AE 2024.

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New Here ,
Jan 22, 2024 Jan 22, 2024

I have the same problem, but no c4d files in the project. Any other hints?

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New Here ,
Mar 29, 2024 Mar 29, 2024

did you figure it out? i have the same issue.

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New Here ,
Jul 02, 2024 Jul 02, 2024
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