Unknown Exception errors when applying masks?

[geophrian]

I'm getting "Unknown Exception" errors when creating masks in After Effects. I've tried applying the masks to a simple Solid instead of the video and still get the error. Its happened in numerous projects and I cannot sort out why this is happening. And it seems to be getting worse. It started a few days ago on one composition and I was able to redo the masking on a new composition. But, now it's happening constantly and it seems for every succesful rotoscope I do I have another that gets this error. 

These compositions have no effects used on the clips or the solid. When I try to export the clips I get an "Error Code 14" message. 

Any ideas why this may be happening? I've cleared all cache, memory, and preferences multiple times. Restarted, shut down, etc, etc, etc. All the usual tricks aren't working.

I was able to rotoscope over 200 clips on this current project with no issues (yes, this is a large and insanely tedious project) but now that I'm nearing the last few clips this issue is severly slowing down my progress to an absolute stand still. At this point I'm just wasting time redoing rotoscopes in the hope that I can get even one to work without this error which is both tedious and frustrating so any help would be appreciated. Other than throwing my computer out the window and moving into the mountains to escape technology forever, I can't think of any other potential fixes for what should theoretically be a simple issue. 

After Effects 24.1.0 (Build 78)

Apple M1 Max

64 GB Memory

OS Ventura 13.5.2

  

[geophrian]

Update:  I just tried this with AE 2023, a new project, new video clip, and getting the exact same errors. So, something is seriously corrupted and I'm thinking my only option is to totally reinstall everything (because I totally have a few days to spend on that fun process) or the forementioned toss my computer into traffic and run away into the mountains to live as a Neanderthal. 

Hopefully someone smarter than I will have a better suggestion. 

[JohnColombo]

Hi @geophrian,

Thank you for reporting this issue. If you run After Effects in Safe Mode (prefs > Startup & Repair > Start in Safe Mode), do you experience the same error when applying masks?

Thanks for any further information you can provide,

- John, After Effects Engineering Team 

[nishu_kush]

I'll move your post to the Discussions board while we await your information.

Thanks,
Nishu