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Video glitch - tile-looking puzzle

New Here ,
May 12, 2017 May 12, 2017

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Hello,

When I drag a video into After Effects CC 14.2, the video seems like a tiled jigsaw puzzle or something (it's difficult to explain so I've put an image below).

When exported, the video turns out fine.

image_tiled.PNG

Is there any way to stop this?

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correct answers 1 Correct answer

LEGEND , May 13, 2017 May 13, 2017

See if this helps: Preferences->display->turn off hardware acceleration

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Community Expert ,
May 12, 2017 May 12, 2017

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That's a codec problem with your original footage. Drag the original footage into the Adobe media encoder and try rendering a digital intermediate using a production format like JPEG 2000.

If you don't know what a production format is spend a little time doing some research.

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LEGEND ,
May 13, 2017 May 13, 2017

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See if this helps: Preferences->display->turn off hardware acceleration

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New Here ,
May 13, 2017 May 13, 2017

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It worked! Thanks.

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