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Why no seeing my media running

Participant ,
Mar 13, 2019 Mar 13, 2019

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Hi, Usually whenI render my work, I see my media on the main screen.

Now, nothing is shown.

Can someone please explain how to solve this unfortunate workplace ?

TY

Why no seeing media-01.jpg

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correct answers 1 Correct answer

LEGEND , Mar 13, 2019 Mar 13, 2019

I see that you have the comp's zoom set to 2400%.  Wow!  That's a LOT!  Set it to 100% and see what happens.

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Adobe Employee ,
Mar 13, 2019 Mar 13, 2019

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Go to Edit menu>Purge and purge all Media Cache and Memory.

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Participant ,
Mar 13, 2019 Mar 13, 2019

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Hi, nothing happened for me. still dont see my main screen

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Adobe Employee ,
Mar 13, 2019 Mar 13, 2019

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Check the Media cache and Media cache database location under Edit>Preferences Media.

Shut down AE and go to the location manually. Rename Media Cache and Media Cache Files to old_Folder name.

Restart AE, wait till the previews are regenerated and check.

Default location of Media cache is : C:\Users\username\AppData\Roaming\Adobe\Common

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LEGEND ,
Mar 13, 2019 Mar 13, 2019

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I see that you have the comp's zoom set to 2400%.  Wow!  That's a LOT!  Set it to 100% and see what happens.

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Community Expert ,
Mar 13, 2019 Mar 13, 2019

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I suspect Dave's hit the nail on the head here. You're zoomed in so far (and likely off the edge of the canvas) that you just can't see any of your work.

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Participant ,
Mar 14, 2019 Mar 14, 2019

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Guys, thank you so much.

Without this forum I would have been lost so many times.

Good day

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