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Window closing problem when saving file!

New Here ,
Dec 13, 2022 Dec 13, 2022

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Hello, In the file save window opened in the Pre-Render process, when I press any of the direction keys on the keyboard, the window closes. I cannot navigate between files using the keyboard. And this problem is exhausting.

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Crash , Performance , User interface or workspaces

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LEGEND ,
Dec 13, 2022 Dec 13, 2022

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Update to After Effects 2023. This issue has been fixed.

 

Mylenium

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New Here ,
Dec 13, 2022 Dec 13, 2022

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The current state is problematic.

Ekran Resmi 2022-12-13 14.06.39.png

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Adobe Employee ,
Dec 13, 2022 Dec 13, 2022

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Hi Ekrem222774737pn2,

 

Thanks for writing in.

As Mylenium said, this issue has been fixed in the latest version (23.1) of After Effects. It'll be available soon if you don't see the update yet. It's a phased rollout.

I appreciate your patience.

 

Thanks,

Nishu

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