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Participant
June 20, 2020
質問

A bunch of horizontal green lines won't go away on my Composition screen when i open up any video

  • June 20, 2020
  • 返信数 4.
  • 6786 ビュー

These horizontal green lines appear on any mp4 file I upload on my After Effects and I have no idea how to remove it or what the main issue is. It never was like that before whenever i edited videos. I looked online if anyone had the exact same issue as me, but nothing particularly like this. 

I went to project settings to change the "video editing and effects" from "GPU mercury acceleration" to "Mercury Software only" yet it does not work for me. I updated the software, restarted my computer multiple times, cleared the RAM and disk cache, and even cleared up space in my computer if that did anything, but the problem is still the same.

 

It doesn't look like it's the video, but the composition window itself.

I've been at it all day and it's not going away. I've always solved problems from minor issues with any of my adobe programs, but this by far has been pretty stressful haha. Would anyone know what might be the problem? Perhaps I did something i didn't know I did. I'd really appreciate the help, thank you.

このトピックへの返信は締め切られました。

返信数 4

Jovial_Beekeeper5DD0
Participant
July 11, 2020

upgrade your driver to the latest beta version igfx_win10_100.8425 your issue will be resolve, i resolved my issue with this beta version

Participant
October 23, 2020

excuse me, how do I do that? i'm pretty young, but old enough to understand how to do this stuff. it would be really helpful if you reply, and tell me how. thank you!! 

Peru Bob
Community Expert
Community Expert
October 24, 2020

What is your video card?

nishu_kush
Legend
July 2, 2020

Hi there,

 

Sorry for your issue.

This issue has been reported and the product team is working on a fix. As suggested by Peru Bob, try installing a previous version of your Intel GPU driver.

Let us know how it goes.

 

Thanks,

Nishu

Participant
November 7, 2022

it didnt work

nishu_kush
Legend
November 7, 2022

Could you try the solution mentioned in the following thread: https://community.adobe.com/t5/after-effects-discussions/after-effect-v23-0-tela-verde-aparecendo-aleatoriamente-a-alguns-dias/m-p/13321500#M215213

Let us know if it helps.

 

Thanks,

Nishu

Participant
July 1, 2020

Got the same problem here. Tried every possible way (you already mentioned) to solve it. Even updated my graphics driver. Nothing worked.

Peru Bob
Community Expert
Community Expert
July 2, 2020

Try rolling back the graphics driver.

Mylenium
Legend
June 20, 2020

Update your graphics driver and check the relevant hardware acceleration settings in the comp viewer and preview panel as well.

 

Mylenium

Participant
October 23, 2020

how do i do that?