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Adobe After Effects, Green bars on preview pannel

New Here ,
Jul 15, 2020

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My AE used to work fine but then suddenly one day I opened it and there are green bars all over my preview section.

Whether its a stock video or a template, the error remains the same.

It's hard to explain the problem but this picture will clear everything UP:

Error screenshotError screenshot

 

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Error or problem, Preview, User interface or workspaces

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Adobe After Effects, Green bars on preview pannel

New Here ,
Jul 15, 2020

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My AE used to work fine but then suddenly one day I opened it and there are green bars all over my preview section.

Whether its a stock video or a template, the error remains the same.

It's hard to explain the problem but this picture will clear everything UP:

Error screenshotError screenshot

 

TOPICS
Error or problem, Preview, User interface or workspaces

Views

95

Likes

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Jul 15, 2020 1
Most Valuable Participant ,
Jul 15, 2020

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As in the other five million posts on this subject: Update your system's graphics drivers, check your hardware acceleration settings, flush out the caches.

 

Mylenium

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Jul 15, 2020 0
Adobe Community Professional ,
Jul 15, 2020

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Maybe you are using Intel HD Graphics, if so, check this and check the driver version.

Intel® Graphics - BETA Windows® 10 DCH Drivers

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Jul 15, 2020 0
Adobe Employee ,
Jul 15, 2020

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Hi rdcoder,

 

Sorry for your issue. We've observed other users having this issue with the latest version of the Intel GPU driver installed. You can either install the beta version of the Intel GPU driver as mentioned by byroncortez or rollback to the previous one.

Let us know how it goes.

 

Thanks,

Nishu

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Jul 15, 2020 1