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Stevcho
Participant
Jul 29, 2018 10:02 PM UTC
Answered

AE Error: Could not convert Unicode Characters 23::46

Hi. I can't start AE, it gives me this error every time I start it. After I click OK, it gives me error "After Effrects Error: Cannot unlock an unlocked list.", than the AE crashes, and it gives me a windows popup that says "After Effects can't continue: unexpected failure during applicartion startup".

I've tried to reinstall few times, to uninstall fonts, that may cause the error, but it didn't helped.

I am using the en-us version.

Please, help me.

    NVIDIATTXPCorrect answer
    Participant
    Aug 28, 2018 8:11 PM UTC

    The following steps fixed the error for me. Maybe it'll help you.

    View reply

    19 replies

    Brenda Mabbitt
    Brenda Mabbitt
    Participating Frequently
    Nov 28, 2023 4:14 PM UTC

    What if you're using a Mac?  OS Sonoma v. 14.  I just started getting this error this morning, not when I started AE, but instead, I get it every time I try to download a graphic for a project.

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      akram5E41
      Participant
      Dec 7, 2020 12:35 PM UTC

      I can't see that unchecked option

      What i do?????

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      snfff
      snfff
      Participant
      Nov 20, 2021 3:30 PM UTC

      I unchecked and AE worked at next system start - but in turn my KEYBOARD wasn´t recognised anymore ...

      ... reproduceable and thankfully repairable error...

      ...which renders AE entirely unusable. Hope Adobe fixes this ASAP.

      Translate
      altang42997949
      altang42997949
      Participant
      Aug 10, 2019 10:31 AM UTC

      changing system locals in region solution is ok for opening after effects but abode fonts and other 3. party fonts are'nt show up.

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      Anonymous
      Feb 27, 2020 3:05 PM UTC

      Thank you 

       

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      Juan Carlos Lagomacini
      Participant
      May 8, 2019 8:03 PM UTC

      Perfect, many thanks to the companion NVIDIATTXP for his contribution in this forum, I followed all the steps as he puts them in the forum and I work all Adobe Cloud CC2019 programs perfectly.

      A friendly greeting, friend.

      Juan Carlos Lagomazzini

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      carolina1410
      Participant
      Jun 25, 2020 2:33 PM UTC

      ME SIGUE SALIENDO LO MISMO. ERROR

       

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      NVIDIATTXPCorrect answer
      Participant
      Aug 28, 2018 8:11 PM UTC

      The following steps fixed the error for me. Maybe it'll help you.

      Translate
        StevchoAuthor
        Participant
        Aug 29, 2018 9:35 PM UTC

        Man, you saved my life! I own you a beer!
        Thank you very much, it finally works!!!

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        ToolfarmJP
        Community Expert
        ToolfarmJPCommunity Expert
        Community Expert
        Aug 15, 2018 2:50 AM UTC

        Hello,

        Do you use any third-party fonts? I mean the fonts which are not installed by default.

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        ToolfarmJP
        Community Expert
        ToolfarmJPCommunity Expert
        Community Expert
        Jul 31, 2018 12:20 AM UTC

        Hello,

        What OS and language set do you use?

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        StevchoAuthor
        Participant
        Jul 31, 2018 6:10 AM UTC

        For windows and After Effects I am using En Us, I've been using After Effects 2017 on this computer and didn't experience any issues.  But can't run the 2018 edition.

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        ToolfarmJP
        Community Expert
        ToolfarmJPCommunity Expert
        Community Expert
        Jul 30, 2018 2:18 AM UTC

        Hello,

        This link helps you.

        Error "Could not convert Unicode characters" | After Effects

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        StevchoAuthor
        Participant
        Jul 30, 2018 5:59 AM UTC

        I've tried it, it didn't help.

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