• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
3

AE Error: Could not convert Unicode Characters 23::46

Community Beginner ,
Jul 29, 2018 Jul 29, 2018

Copy link to clipboard

Copied

Hi. I can't start AE, it gives me this error every time I start it. After I click OK, it gives me error "After Effrects Error: Cannot unlock an unlocked list.", than the AE crashes, and it gives me a windows popup that says "After Effects can't continue: unexpected failure during applicartion startup".

failed-AE.jpg

I've tried to reinstall few times, to uninstall fonts, that may cause the error, but it didn't helped.

I am using the en-us version.

Please, help me.

Views

72.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Aug 28, 2018 Aug 28, 2018

The following steps fixed the error for me. Maybe it'll help you.

QQ截图20180828160759.png

QQ截图20180828160820.png

QQ截图20180828160830.png

QQ截图20180828160835.png

QQ截图20180828160842.png

Votes

Translate

Translate
Community Expert ,
Jul 29, 2018 Jul 29, 2018

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 29, 2018 Jul 29, 2018

Copy link to clipboard

Copied

I've tried it, it didn't help.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 30, 2018 Jul 30, 2018

Copy link to clipboard

Copied

Hello,

What OS and language set do you use?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 30, 2018 Jul 30, 2018

Copy link to clipboard

Copied

For windows and After Effects I am using En Us, I've been using After Effects 2017 on this computer and didn't experience any issues.  But can't run the 2018 edition.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 14, 2018 Aug 14, 2018

Copy link to clipboard

Copied

Hello,

Do you use any third-party fonts? I mean the fonts which are not installed by default.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 28, 2018 Aug 28, 2018

Copy link to clipboard

Copied

The following steps fixed the error for me. Maybe it'll help you.

QQ截图20180828160759.png

QQ截图20180828160820.png

QQ截图20180828160830.png

QQ截图20180828160835.png

QQ截图20180828160842.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 29, 2018 Aug 29, 2018

Copy link to clipboard

Copied

Man, you saved my life! I own you a beer!
Thank you very much, it finally works!!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 28, 2019 Sep 28, 2019

Copy link to clipboard

Copied

What about if I am on Windows 10??

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 10, 2021 Mar 10, 2021

Copy link to clipboard

Copied

Thanks a lot, it works 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 29, 2021 May 29, 2021

Copy link to clipboard

Copied

Thanks buddy,

Greatful for help. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 26, 2022 Sep 26, 2022

Copy link to clipboard

Copied

Yup, it worked for Windows 11. Also, it fixed some keyboard issues I was having. Thank you!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 31, 2024 Aug 31, 2024

Copy link to clipboard

Copied

LATEST

that didn't help me Снимок экрана 2024-08-31 131146.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 08, 2019 May 08, 2019

Copy link to clipboard

Copied

Perfect, many thanks to the companion NVIDIATTXP for his contribution in this forum, I followed all the steps as he puts them in the forum and I work all Adobe Cloud CC2019 programs perfectly.

A friendly greeting, friend.

Juan Carlos Lagomazzini

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 25, 2020 Jun 25, 2020

Copy link to clipboard

Copied

ME SIGUE SALIENDO LO MISMO. ERROR

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 10, 2019 Aug 10, 2019

Copy link to clipboard

Copied

changing system locals in region solution is ok for opening after effects but abode fonts and other 3. party fonts are'nt show up.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Feb 27, 2020 Feb 27, 2020

Copy link to clipboard

Copied

Thank you 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 07, 2020 Dec 07, 2020

Copy link to clipboard

Copied

akram5E41_0-1607344500583.png

I can't see that unchecked option

What i do?????

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 20, 2021 Nov 20, 2021

Copy link to clipboard

Copied

I unchecked and AE worked at next system start - but in turn my KEYBOARD wasn´t recognised anymore ...

... reproduceable and thankfully repairable error...

...which renders AE entirely unusable. Hope Adobe fixes this ASAP.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 28, 2023 Nov 28, 2023

Copy link to clipboard

Copied

What if you're using a Mac?  OS Sonoma v. 14.  I just started getting this error this morning, not when I started AE, but instead, I get it every time I try to download a graphic for a project.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines