AFTER EFFECTS ALERT

Report · Nov 05, 2019

Hi, Im using imac, 16GB RAM and I7.

I wanted to upgrade my version of after effects from 15.x.x to 17.x.x and it downloaded to me multi after effects application (also 16.x.x).

So i uninstalled every after effects application I had and then I downloaded 17.0.0 and it shows up:

Really cant work on after effects, please help

Report · Nov 07, 2019

Try to use the Adobe CC Cleaner tool to remove all the records of Creative Cloud and install again.

Report · Nov 26, 2019

Hi gals53888057,

Are you getting this issue when you launch After Effects or while working on a project? Did Jose_Panadero's suggestion help?

Also, you can try resetting the preferences of After Effects if you are still having this issue.

Let us know how it goes.

Thanks,

NKush

Report · Nov 29, 2019

I get it when i launch after effects and i did what Jose_Panadero's said and it didnt work.

I also did what you said and it didnt work also