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After Effects CC 2018 Error Message "Crash in Progress..."

New Here ,
Jan 17, 2018 Jan 17, 2018

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Error_Messages.jpg

I have not found solution for this problem even after many search.

Besides, Premiere CC 2018 and Media Encoder CC 2018 do not even open, with a Windows Error Message.

Windows 7 Service Pack 1

Nvidia GeForce GTX 560

Detail may be important: I have prior installation of Adobe CS6.

Ask anyone, please, give me some help.

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Community Expert ,
Jan 17, 2018 Jan 17, 2018

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Hello,

I would suggest two options.

1. You update your graphic driver.

2. You set the compatibility of your After Effects. (See the image below)

C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe

win7-compatibility.jpg

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New Here ,
Jan 18, 2018 Jan 18, 2018

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Hello!

I am so grateful to you for your attention and for trying to help.

I tried the options you suggested, but, unfortunately, they did not work for my system.

The problem remains the same.

Anyway, thanks a lot.

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Community Expert ,
Jan 18, 2018 Jan 18, 2018

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Hello,

Which would you like to launch CS6 or CC 2018? Have you tried CCClearner to uninstall the program?

Use the Creative Cloud Cleaner Tool to solve installation problems

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