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Hi, i'm trying to import video files into my composition, but everytime i drag it onto it, after effects freezes and i have to re-open the project. I can import an mp3 file for my audio but when i bring in my QuickTime files, the program freezes. This issue just recently started happening and I'm not sure how to fix it.
[Moderator: Moved to the After Effects forum]
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Welcome to the Community. We'd love to help you out.
Would you mind telling us the exact version of After Effects that you're using: https://community.adobe.com/t5/after-effects/faq-how-to-find-the-exact-version-of-after-effects-you-...
This issue could be a clip specific issue. Are you getting this issue with all the clips or a particular one? Also, are you on macOS or Windows?
Let us know.
Thanks,
Nishu