After travando

[denilsona37526023]

alguem sabe como consigo resolver esse problema ?

[OussK]

I think it's a GPU problem, so try to upgrade you GPU driver 

-OussK

[nishu_kush]

Hi Denilson Azevedo,

Sorry for your issue. I understand that you are having preview issue in After Effects.

Are you having this issue with all the projects? What are your system specifications (CPU, GPU, RAM, OS)? As OussK suggested, it could be related to the GPU. Would you mind telling us the version of the GPU driver that is installed?

In the meantime, try resetting the preferences of After Effects and see if it helps: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-...

Let us know how it goes.

Thanks,

Nishu

[nishu_kush]

Hi there,

Were you able to solve the problem? If not, would you like to troubleshoot further? We'd love to help you out.

Thanks,

Nishu