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Can't find plug-ins folder

New Here ,
Apr 06, 2020

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I updated to After effects 2019 a couple of months ago but suddenly I can't find the actual plug-ins folder that shows up when I try to apply plug-ins and presets.

This is how I've been trying to find it:

Local disk (C:) > program files > Adobe > After effects CC > support files

But when I open support files all I get is a presets and plug-ins folder (see attachment) that are both empty, even though I have presets and plug-ins installed.

 

Does anyone know why I seem to have an extra, empty 'after effects cc' folder?

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Can't find plug-ins folder

New Here ,
Apr 06, 2020

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I updated to After effects 2019 a couple of months ago but suddenly I can't find the actual plug-ins folder that shows up when I try to apply plug-ins and presets.

This is how I've been trying to find it:

Local disk (C:) > program files > Adobe > After effects CC > support files

But when I open support files all I get is a presets and plug-ins folder (see attachment) that are both empty, even though I have presets and plug-ins installed.

 

Does anyone know why I seem to have an extra, empty 'after effects cc' folder?

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Error or problem

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33

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Apr 06, 2020

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Oh I figured it out, I had an icon for After effects 2019 that takes me to my support files and that's all normal. But it still doesn't explain why I have an empty After effects CC folder. Can I delete this or is it there for a reason?

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