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can't open old version files after latest update

New Here ,
May 14, 2020 May 14, 2020

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I recently updated to the latest version and i can't open old after effects files, it crashes evey time i try.

 

 

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LEGEND ,
May 14, 2020 May 14, 2020

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You have not provided even some basic system info, much less any details about the projects or crash info. We simply can't know.

 

Mylenium

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Community Expert ,
May 14, 2020 May 14, 2020

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Try to import the project .ae from Import file... menu and then save it the new version as a container of old version. 

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People's Champ ,
May 14, 2020 May 14, 2020

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You should roll back to the previous version regardless and save yourself the headache of trouble shooting.  There's a problem with the latest release that seems (in my opinion) to be related to dynamic link that prevents accessing files in Media Encoder and I've seen reports of the same problem with Premier.  

~Gutterfish

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New Here ,
May 17, 2020 May 17, 2020

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It's what iv'e done, was hoping to get a new answer by now.

 

I have tried the new version on a few different computers with different specs in my working place and back at home.

 

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