error... exception unknown ?

[mikefromoakland]

Got a black screen then a very slow response after opening a converted project ?

win 10 ae current version
xeon

64gig ram
titan x pascal

[Peru Bob]

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

[mikefromoakland]

i have but 2017 opens in a snap...
it is during converting from prevision mac version to windows..
strange behavior ?

[Kevin-Monahan]

Hi MikefromOakland,

See if this article helps: https://www.thewindowsclub.com/exception-unknown-software-exception-occurred-application

Let us know what happens.

Thanks,
Kevin

[mikefromoakland]

thanks ill read up on it!
the project does open in cc2017 , but i couldnt copy my clips from 2018 pr... thats when it whent black screen ...
Mike d.

[Kevin-Monahan]

Hmm, perhaps it's related to QuickTime32 removal? Dropped support for QuickTime 7 era formats and codecs

I have to stay in CC2017 for some of my own projects for this reason.

Kevin

[mikefromoakland]

it is an intensive codec template from 2014ish red user era and  earlier for film scan overlays many legalese files included to create film looks .. its not that old but i guess somehow the math doesn't compute?
Mike D.