Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
Locked
4

how to fix error 5027::12 and error 17::19?

Community Beginner ,
Jun 05, 2019 Jun 05, 2019

Hello. I edited my video for almost whole day and my after effects worked perfectly! now when i was done i tried to export it to media encoder render queue but i got error 17::19 and after it i got 5027::12. i noticed that some of the clips from my comp were gone but i still saw them in preview. i have latest version of ae and win 10. and i have tried to change framerate of video clips i used but it didn't work.

83.6K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 07, 2019 Jun 07, 2019
LATEST

Hi rona,

Thanks for reaching out. Error 5027::12 usually occurs with the dynamic link between After Effects and Adobe Media Encoder.

  • Which version of After Effects and Media Encoder have you installed?

Here's a suggestion to try:

  • Please try reinstalling the applications and then test the issue.

I researched this error and found this article: How To Fix Adobe After Effects Error 5027 12

Let me know if it helps.

Thanks,

Shivangi

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines