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- Hello! After I installed After Effect, the application does not want to open (a window pops up saying that there is no standard 3D module).
What can I do in this case?
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Reinstall the program, this time with adequate user permissions. This happens if stuff gets blocked.
Mylenium
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Mylenium, thanks for the advice!
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Hi Екатерина5C0C,
Sorry for your issue.
I agree with Mylenium's suggestion. If reinstalling doesn't help, try resetting the preferences of After Effects. Here's how: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-...
Let us know how it goes.
Thanks,
Nishu
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nishu_kush, thanks for the advice! I was able to run the application. But now I can't import files into the after effect (a window pops up that cannot be closed)
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Glad that it worked. Sorry I couldn't understand the error. What does it say? Is it the name of the file with "," and ">>"? If so, try renaming it to something simpler.
Let us know.
Thanks,
Nishu