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Warning: Unknown Exceptions

New Here ,
Oct 26, 2020

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I keep getting an After Effects Warning: Unknown Exception when trying to use my text tool inside After Effects. I'm running a mac with a 2.7 GHz Dual-Core Intel Core i5 and an Intel Iris Graphics 6100 1536 MB graphics card. I have the most recent After Effects update installed onto my computer. I didn't have any issues with this before, but after the update the issue presented itself. 

 

I tried uninstalling and reinstalling After Effects and even tried deleting corrupted fonts that I had in my font library. 

 

If you have any thoughts on how I can fix this please let me know! 

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Correct answer by Mylenium | Most Valuable Participant

Well, that comp looks tiny to be honest, even accounting for its zoom factor. This may simply be an issue with the text layer not producing enough visible pixels in such a case and messing up the font engine and hardware acceleration functions. As a test try a larger comp with larger text/ different fonts and also set the comp rendering to software-only.

 

Mylenium

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Warning: Unknown Exceptions

New Here ,
Oct 26, 2020

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I keep getting an After Effects Warning: Unknown Exception when trying to use my text tool inside After Effects. I'm running a mac with a 2.7 GHz Dual-Core Intel Core i5 and an Intel Iris Graphics 6100 1536 MB graphics card. I have the most recent After Effects update installed onto my computer. I didn't have any issues with this before, but after the update the issue presented itself. 

 

I tried uninstalling and reinstalling After Effects and even tried deleting corrupted fonts that I had in my font library. 

 

If you have any thoughts on how I can fix this please let me know! 

Most Valuable Participant
Correct answer by Mylenium | Most Valuable Participant

Well, that comp looks tiny to be honest, even accounting for its zoom factor. This may simply be an issue with the text layer not producing enough visible pixels in such a case and messing up the font engine and hardware acceleration functions. As a test try a larger comp with larger text/ different fonts and also set the comp rendering to software-only.

 

Mylenium

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Error or problem

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64

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Oct 26, 2020 0
Most Valuable Participant ,
Oct 26, 2020

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Well, that comp looks tiny to be honest, even accounting for its zoom factor. This may simply be an issue with the text layer not producing enough visible pixels in such a case and messing up the font engine and hardware acceleration functions. As a test try a larger comp with larger text/ different fonts and also set the comp rendering to software-only.

 

Mylenium

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Oct 26, 2020 1
New Here ,
Oct 26, 2020

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Thank you! That was the problem. 

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