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M
MarkGphoto
Participant
May 18, 2023
質問

Bridge no longer displays jpg previews and I can't open jpg's into photoshop

  • May 18, 2023
  • 返信数 2.
  • 553 ビュー

As the title says...

I am using a macbook air. M1 - 2020. Running Ventura 13.2

 

I've already tried purging my preferences, reshreshing previews, reinstalled both bridge and photoshop, nothing happens. This is the prompt I get when attempting to open a jpg, "could not open 'FILE' because a jpeg marker segment length is too short (the file may be truncated or incomplete)."

 

The only current solution is to right click, open with preview, then the thumbnail generates and I am able to open in PS. I handle hundreds of files a day and this is not ideal.

 

Both Bridge and PS are up to date according to Creative Cloud. I have found nothing online to solve this.

    このトピックへの返信は締め切られました。

    返信数 2

    M
    MarkGphoto作成者
    Participant
    May 18, 2023
    All of them. --
    Thank you,
    Mark
    _________________________________________________

    Mark@markanthonyphotos.com
    Cell: 253.282.1619
    www.markanthonyphotos.com
    _________________________________________________
    M
    MarkGphoto作成者
    Participant
    May 18, 2023
    No, I handle files from multiple photographers in my company. These are
    fully edited files that are handled through dropbox. Could it be a dropbox
    issue? I navigate the folders with bridge, of course. Any touchups that
    need to occur before I deliver to our clients happen within bridge by
    double clicking, and bringing it into Photoshop for manipulation. --
    Thank you,
    Mark
    _________________________________________________

    Mark@markanthonyphotos.com
    Cell: 253.282.1619
    www.markanthonyphotos.com
    _________________________________________________
    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    May 18, 2023

    Have you tried displaying them in Preview?

     

    And yes, it could be a DropBox issue. Bridge is infamous with not always working with networks or servers. It was designed for use to be used on local and connected drives. It "MAY" work with cloud services on one day and may not on the next. 

     

    Please try with Preview and let me know what you see. But it sounds like there is an issue with using DropBox. You may need to experiment.

    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    May 18, 2023

    I can see no reason why Bridge and/or PS should not be able to work with a JPG image. Is this with ALL JPG images or only a few?

     

    Can you please share the image here (or DM me and share it with me privately). 

     

     

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