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NorbertBenikePhotographie
Participant
November 2, 2016
解決済み

keine Rückmeldung bei Bridge CC 2015/2017

  • November 2, 2016
  • 返信数 2.
  • 2776 ビュー

Hallo,

seit ein paar Tagen kann ich zwar Bridge öffnen, aber wenn ich irgendetwas machen möchte, kommt als Hinweis "keine Rückmeldung". Und dann rödelt das Programm.

Wenn ich zwei Bilder markieren möchte, passiert das gleiche.

Ich habe Win10.

Das Programm habe ich schon einmal deinstalliert, doch der Fehler bleibt trotz Neuinstallation bestehen.

Wer hat eine Idee?

Nachricht geändert durch Norbert Benike

    このトピックへの返信は締め切られました。
    解決に役立った回答 GautamBahl

    Hi Martin,

    Have you tried resetting the preferences for Bridge.

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    Regards,

    Gautam

    返信数 2

    Participating Frequently
    November 3, 2016

    No connection to the stock account, Bridge freezes all the time, it is no longer possible to work with Bridge since the update to CC2017.

    Thanks, Adobe! Well done!

    GautamBahl
    GautamBahl解決!
    Inspiring
    November 3, 2016

    Hi Martin,

    Have you tried resetting the preferences for Bridge.

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    Regards,

    Gautam

    Participating Frequently
    November 28, 2016

    Hi Tobias,

    Can you please restart the machine in safe mode and check if the issue persists?

    Regards,

    Gautam


    Hi Gautam,

    I didn't get another answer because you probably thought my issue was fixed - maybe I wasn't clear enough on my last comment, sorry. What I meant to say is that Bridge CC worked fine in Safe mode - but I can't continue to work in Safe Mode all the time. Once I log back in normally, the same error appears that makes it impossible to work with. Please help me to troubleshoot this - what can I do?

    Best regards,

    Tobias

    GautamBahl
    Inspiring
    November 3, 2016

    Hi Norbert,

    Could you please share a screenshot of the error message?

    Regards,

    Gautam