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Wrong direction "Sort by date" in Photo Downloader

Community Beginner ,
Feb 15, 2022 Feb 15, 2022

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The photo downloader suddenly sorts by date in the wrong direction - the oldest are displayed first. How can I change this?

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Enthusiast ,
Feb 15, 2022 Feb 15, 2022

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Install updates and you should find that it has been fixed.

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Community Beginner ,
Feb 15, 2022 Feb 15, 2022

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Nope, got the latest Update, still an issue

 

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Enthusiast ,
Feb 15, 2022 Feb 15, 2022

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Curious! I and many others experienced the same issue. I updated Bridge and the problem was cured.

Are you using Windows or Mac?

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Community Beginner ,
Feb 15, 2022 Feb 15, 2022

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It's windows, latest version of Bridge/PS. 

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Community Beginner ,
Feb 16, 2022 Feb 16, 2022

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Even after de- and reinstallation of bridge the problem persists

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Enthusiast ,
Feb 16, 2022 Feb 16, 2022

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Sorry but I have no solution. I am using Windows 10 and keep this and my Adobe apps updated. For me, this problem has been resolved I.e. downloaded images are now in the correct sequence from oldest to newest. There is, to my knowledge, no setting to adjust this.

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Community Beginner ,
Mar 01, 2022 Mar 01, 2022

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Hello,

I experience the same problem with the Bridge 2022 on Windows and Mac.

 

I have been using the Photo Downloader for many years (and Bridge versions) on my Mac. When I opened the Photo Downloader in the extended view I had the following order:

- showing the pictures of today in the order they were taken

- below the pictures from yesterday in the order they were taken

- ...

This setting is still curent on my old MacBook with Bridge 2022

 

Now I did a clean install of Bridge on my new PC and Mac. On both mashines I have the following sort order

- showing me all pictures in the order they were taken

 

The problem with that setting is, that my recently taken pictures are on the bottom of the list. Photo Downloader did not manage to reach the bottom in a reasonable time. This means I had to go to the finder to note the image file names to download them.

This is really enoying! How can I change the setting to make it work, like it does on my old MacBook (showing the last date first)?

 

Thanks in advance.

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Community Expert ,
Mar 01, 2022 Mar 01, 2022

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This may or may not have been fixed. Try resetting Bridge preferences.

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Community Beginner ,
Mar 08, 2022 Mar 08, 2022

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Deleted Bridge and Preferences. Reinstalled - same issue.

 

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Community Expert ,
Mar 08, 2022 Mar 08, 2022

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Well then don't use the Photo Downloader. This bug has been reported numerous times. I copy files with the Finder (or Explorer, on the rare occasion that I use a standalone camera at work) so I haven't seen this myself. The Photo Downloader is buggy and should probably be either rewritten or just eliminated, IMHO.

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Community Beginner ,
Mar 08, 2022 Mar 08, 2022

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This is not what I want - the photo-downloader adds the meta (copyright!) so it's handy for my workflow. Adobe should just fix it or install filters for sorting by date, name etc. This should not be that hard to program....

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Community Expert ,
Mar 08, 2022 Mar 08, 2022

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I use a script that adds metadata, renames, and so on. You can easily add metadata with templates once files are on your hard drive.

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Community Beginner ,
Mar 08, 2022 Mar 08, 2022

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This is really enoying. On my old MacBook Air with everythings works fine with Bridge 2022 and Photo Downloader, but on my new MacBook Pro it does not work anymore.
I even tried to copy the settings from my old MacBook Air to my new MacBook Pro. No success.

Do you guys know, where all the preferences for the Photo Downloader are saved?

 

 

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Enthusiast ,
Mar 08, 2022 Mar 08, 2022

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Surely oldest first is the order one would require? Otherwise any sequence of images would be read backwards like reading a book from last page (newest) to first (oldest).

When I said earlier that this issue had been fixed, this was because for a short time after the "not remembering settings" issue was fixed, the image download order was changed to newest to oldest and we all complained about that. Since then it has been corrected to oldest to newest, the desired order in my opinion.

Here is the discussion about the exact opposite sort order:

https://community.adobe.com/t5/bridge-discussions/reverse-numbering-in-downloader/m-p/12603623#M3175...

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Community Beginner ,
Mar 08, 2022 Mar 08, 2022

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The enoying thing is: When I have a lot of pictures on the SD card (which have already been downloaded to my Mac), I have to wait for all 2000 pictures for a preview picture to be rendered by the Photo Downloader, before I can access the new pictures from today.
So currently I have no option but to use the file explorer to download the files. 

If I cannot change the sorting order back to the old one I practically cannot use the Photo Downloader anymore.

Or I keep on using my 2011 MacBook Air 🙂 ... no

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Community Expert ,
Mar 08, 2022 Mar 08, 2022

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This is a long-standing bug that will probably be fixed one of these days but current is a bug.

 

You can either download the files to the Finder/Exporer, revert to an earlier version of Bridge, or just deal with it.

 

Sorry, that's the options you have.

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Community Beginner ,
Mar 28, 2022 Mar 28, 2022

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Thanks Gary,

I downloaded Bridge 2021 (PC),  now. 
But with Bridge 2021, the Photo Downloader setting are not saved ...
Adobe CC does not offer me an older version of Bridge to download.

 

Best regards

 

Christian

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Community Beginner ,
Mar 28, 2022 Mar 28, 2022

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Community Expert ,
Mar 28, 2022 Mar 28, 2022

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I DO wish I could give you another direction, but I think the Bridge team has the fewest number of engineers and they are saddled with too much to do and not enough help to do what's necessary.

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