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Jqqerry
Jqqerry
Inspiring
August 7, 2024
Question

Creative Cloud is currently causing problems with Photoshop.

  • August 7, 2024
  • 2 replies
  • 4182 views

I mean Not each App(photoshop ...etc).

Creative Cloud latest version is  6.3.0.207.

 

And if you look at the previous release, there's something like this in the middle.

 

 

Version 6.2.0.554 was released on May 10, 2024 (required release)

Improved user interface for viewing and managing pending application updates.
Easily view and manage credits generated from the account menu.
Use application preferences to display or hide recent files from the Home tab.
A recent section of the Home tab has been improved.
For businesses with access to Creative Cloud Edition 4, the Firefly tab has been released exclusively.
In-context purchases have been activated in Creative Cloud for Teams.
Enterprise users with Acrobat privileges can now access cloud-based documents via the Files tab.
Support for Microsoft Visual C++ 12.0 has been discontinued.
Fix bugs and technical improvements.

 

" Support for Microsoft Visual C++ 12.0 has been discontinued. "

 

I was chatting with a counselor and asked if I could get a link to the previous version but they said no.

 

So at the moment I'm looking for this version (6.1.0.587.7).
Try this and I think I'll see if the series of buggy situations I'm inferring are solved.

Because the current Creative Cloud is the latest version, I tried reinstalling Windows OS, but the latest version is installed unconditionally.
But if it's a problem with Creative Cloud as I suspect, I should test the previous version of this first.
(And actually I've experienced bad situations since that update point)

 

This topic has been closed for replies.

2 replies

Jqqerry
JqqerryAuthor
Inspiring
August 7, 2024

okay. 

My doubts about this bug or issue have turned into conviction.
My laptop, which I sometimes use to use on the train or outdoors, is stuck in Photoshop 2023. (Creative Cloud remains around that version of course) - Photoshop version is 24.0.1 and The version of Creative Cloud is expected to be 6.1.0.5877.

And when I turned on the creative cloud on this laptop, the window popped up to update of course, and I tried updating it. (Of course I didn't install Photoshop 2024, I kept the original version photoshop what i have and only updated the Creative Cloud desktop.)

And Photoshop is broken.

Creative cloud was the right cause.
Why doesn't anyone report this? Is it only Photoshop affected?
I don't know because I don't use premiers or other adobe apps.

kglad
Community Expert
kgladCommunity Expert
Community Expert
August 7, 2024

to see the versions available:  use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html


kglad
Community Expert
kgladCommunity Expert
Community Expert
August 8, 2024

We don't know if I'm going through it or not, because the creative cloud update is already going on, and we're installing the latest version release.

And we don't know if most people are experiencing it or not. Because fewer users (both ordinary and professional) who use Photoshop are aware of any inconvenience or issue that it's a bug. And fewer people in the Adobe community are doing this and reporting bugs on purpose.
That's why, as you say, it may seem like some people are reporting, but you can't fragment it like that.

 

So while I appreciate your suggestions and comments, I wonder what it really means for someone to say "I'm not" every time I or other users report a bug. It's a bit exhausting to see something like that.

And eventually, the bugs are fixed.

 

Maybe that's what I imagine, but then it shouldn't have anything to do with the version update on Creative Cloud. But it does.
That's why it's a reasonable cause inference and I reported this.

Therefore, I know that the moderators of the community are working hard and helping the users a lot, and thank you for this.
But I have a small wish that you would be more immersed in what I or others are reporting.
And I wrote it one more time to inform the cory of beta forum.

 

With this, I don't think we need to proceed further with our conversation. Thank you.


you're welcome 

Jqqerry
JqqerryAuthor
Inspiring
August 7, 2024

If the moderators see this, please change it to the Creative Cloud category. I posted it wrong on the Photoshop side.

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