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Brand Strong Creative
Participant
October 17, 2022
質問

CC Library storage issue

  • October 17, 2022
  • 返信数 1.
  • 216 ビュー

For the last month or so I keep getting a message that my library storage is full and therefore not syncing.

I have only used 1.9GB of my 1TB storage so this is not accurate. I started by deleting some old files out of my libaries and then permanently deleting those items from the delete folder. But I'm still having issues. 

 

このトピックへの返信は締め切られました。

返信数 1

kglad
Community Expert
Community Expert
October 17, 2022

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

Brand Strong Creative
Participant
October 17, 2022

Thanks. I'll give it a shot!

 

kglad
Community Expert
Community Expert
October 17, 2022

it's quick, so you should know by now if it worked.