Creative Cloud Files Folder doesn't appear in Finder
Hello!
I'm trying to sync files with Creative Cloud but the folder doesn't show up in Finder in the location that is specified in my desktop app. Here are the facts:
- No folder appears where it should on my Mac in the Finder (based on the location given in the desktop app settings)
- Files DO appear in iPad app
- Files DO appear in web browser version
- The "File Sync is Off" is grayed out in the desktop app settings, but when I go into Settings menu and click "On" for the Sync On/Off and click "Start Sync" it turns the Sync On/Off back to Off
- When I click "start sync" button in desktop app, it thinks about it for a while and goes back to the "start sync screen"
- When I log into the desktop app settings and I try to move the folder to a different location, the app says that it's moving and will say that it's in it's new location. If you go to that location in the finder, it's not there.
- I'm having no other issues with Creative Cloud
- Fonts are syncing fine
- I've uninstalled and reinstalled Creative Cloud, everything is still the same. Restarting my computer doesn't fix it.
- I'm on OS X 10.9.4 with plenty of memory and only three small jpg images in my sync
- Creative Cloud is up to date, all apps are up to date
Anyone else having this issue? Is there some setting somewhere that I need to turn on? Thanks in advance for your help.
J.J.
