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Participant
December 22, 2015
質問

My archive is unavailable to delete. I am out of storage and need to fix this.

  • December 22, 2015
  • 返信数 2.
  • 456 ビュー

I have to delete my Archive in order to make room. I am at 100% full and the page shows:

This page is temporarily unavailable. We'll be back soon.

We're working quickly to resolve the issue and we're sorry for the delay. Please check back or see our status site for updates. Also, help is available in the Creative Cloud forums.

Thanks for your patience!

This SUCKS... please advise.

このトピックへの返信は締め切られました。

返信数 2

Ken G. Rice
Community Manager
Community Manager
December 22, 2015

@adamf87469133 - It looks like you were able to access the Archive page at https://assets.adobe.com/files?filter=archive to Permanently Delete the items. Currently you are using 2.59 GB of 100 GB.

Sheena Kaul
Community Manager
Community Manager
December 22, 2015

Moving to File Hosting, Syncing, and Collaboration

Hi,

Please try to access the archived folder from assets.adobe.com

Login with your Adobe credentials and check.

Regards,

Sheena

adamf87469133作成者
Participant
December 22, 2015

I get a blank white page... when I try and access this from the app I get a Page unavailable error.

~A5