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Participant
February 10, 2018
解決済み

Не могу оплатить подписку

  • February 10, 2018
  • 返信数 1.
  • 2025 ビュー

Здравствуйте, подскажите как оплатить подписку, если изменился срок действия карты? В управлении своими планами я изменила уже данные, а оплата все-равно не проходит. Как быть?

このトピックへの返信は締め切られました。
解決に役立った回答 kglad

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

or contact the Adobe Twitter team at @AdobeCare

返信数 1

kglad
Community Expert
kgladCommunity Expert解決!
Community Expert
February 10, 2018

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

or contact the Adobe Twitter team at @AdobeCare

Participant
April 15, 2022

Добрый день!

Скажите, пожалуйста, как сейчас мне оплачивать подписку на Adobe Creative Cloud, когда Adobe прекратила продажи в России???

https://blog.adobe.com/en/publish/2022/03/04/adobe-stops-all-new-sales-in-russia?promoid=YB1TGL3F

kglad
Community Expert
Community Expert
April 15, 2022

you may not be able to do that until your government stops their attack on ukraine, but if you are able you'll need to check with adobe support:

 

using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human