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Account help! Need to undo cancellation

New Here ,
Nov 23, 2018 Nov 23, 2018

Hello,

I see this happens to alot of us. I accidentally cancelled my CC account and need to reactivate. i don’t want to be charged the hefty cancellation fee. Have tried contacting adobe multiple times on chat but it just times out.

Can someone please let me know what needs to be done to reactivate my account asap??

Thanks

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Creative Cloud
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correct answers 1 Correct answer

Community Expert , Nov 24, 2018 Nov 24, 2018

This is a public forum, not Adobe support...

We can't help with this specific problem. You have to contact Adobe staff to help (click below).

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

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Community Expert ,
Nov 24, 2018 Nov 24, 2018
LATEST

This is a public forum, not Adobe support...

We can't help with this specific problem. You have to contact Adobe staff to help (click below).

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Translate
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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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