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November 23, 2018
解決済み

Account help! Need to undo cancellation

  • November 23, 2018
  • 返信数 1.
  • 384 ビュー

Hello,

I see this happens to alot of us. I accidentally cancelled my CC account and need to reactivate. i don’t want to be charged the hefty cancellation fee. Have tried contacting adobe multiple times on chat but it just times out.

Can someone please let me know what needs to be done to reactivate my account asap??

Thanks

このトピックへの返信は締め切られました。
解決に役立った回答 AxelMatt

This is a public forum, not Adobe support...

We can't help with this specific problem. You have to contact Adobe staff to help (click below).

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

返信数 1

AxelMatt
Community Expert
AxelMattCommunity Expert解決!
Community Expert
November 24, 2018

This is a public forum, not Adobe support...

We can't help with this specific problem. You have to contact Adobe staff to help (click below).

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

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