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T
terrir22518996
Participant
January 15, 2019
質問

Charge people in hardship to cancel~ Good show!

  • January 15, 2019
  • 返信数 3.
  • 312 ビュー

Ok Adobe great job! I can't pay you because of the Government shut down but you tell me I have pay you to cancel. I could totally understand if I were canceling for really no other reason that I didn't want it, or didn't want to pay but no paycheck for ???? means have to cut costs. Cut costs means 22 bucks and change now or 11 bucks a month. Great show of support for people in times of hardship. No worries though I will not be back and I am thankful this went through PayPal and not directly from a card.

このトピックへの返信は締め切られました。

返信数 3

T
terrir22518996作成者
Participant
January 15, 2019

Not saying adobe is responsible bit to tell someone in this place who cant pay thst to cancel will cost more due to a hardship beyond their control is insane.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
January 15, 2019

That's cleary hard, but the computer does not know about things like not getting a paycheck because a bunch of *** cannot do what needs to be done.

Contact Customer Care  - if there is help, it can only come from there.

Again, I'm sorry about your situation and I really would like to get this stopping.

ABAMBO | Hard- and Software Engineer | Photographer
    T
    terrir22518996作成者
    Participant
    January 15, 2019

    Customer Care has advised that they are unable to do anything that so sad too bad have to pay the reason I cannot continue does not matter.

    Ned Murphy
    Ned Murphy
    Legend
    January 15, 2019

    You will have to gripe to the fella responsible for the lack of a paycheck.

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      January 15, 2019

      I'm sorry for your situation, but your conclusions are wrong. Adobe is not the reason for the shutdown and you are experiencing the standard cancel conditions.

      Please Contact Customer Care if you feel that Adobe needs to do something.

      ABAMBO | Hard- and Software Engineer | Photographer
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