Creative Cloud Tutorials

[chavy Altman]

I'm having trouble opening the Creative Cloud Tutorials. I get an error like this, an error occurred while loading tutorial content. Please try again later. This started yesterday and I tried again today. Problem persists. ^New

[John T Smith]

You need to post link(s) so someone may test

[chavy Altman]

It's an app. How do I post its links?

[John Waller]

Which app?

We need specific information from you to provide you with a meaningful answer.

[chavy Altman]

[chavy Altman]

The above app looks familiar?

[chavy Altman]

[chavy Altman]

The above screensh is the err I get when I try opening the app.

[ronaldag1776]

I am having the same issue which started on the afternoon of Nov 8, it worked in the morning.  Devices are iPad Pro 9.7 and iPhone 6S.

[chavy Altman]

Adobe, we are waiting for you to show your support.

[chavy Altman]

I'm having trouble on the iPad mini 4. I guess it's the app, not the device.

[chavy Altman]

Hi all,

This is really causing trouble. I'm waiting to hear from Adobe Support or the community.

[Sheena Kaul · Accepted solution]

Hi All,

Sorry for the delay and the troubles you have been facing.

I tried to check the issue at my end and it was the same on all iOS devices. I have escalated the same to the concerned team and they will be fixing it.

I will update the thread once I get more details.

Regards,

Sheena

[ronaldag1776]

I am very disappointed that after subscribing to a years worth of Creative Cloud, no one from Adobe seems to care about this issue which is preventing me from learning how to use PS.  Before going to the forum with this, I used the support chat and the support person did nothing for me other than telling me to log the issue on the forum.  Does Adobe has any other option for me to get resolution on this issue?