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HUGO_LOPEZ CANOVAS8654
Participant
February 2, 2025
解決済み

Error 44 al intentar instalar cualquier producto de Adobe

  • February 2, 2025
  • 返信数 3.
  • 538 ビュー

Tengo un problema con mi instalación. Estaba utilizando mi producto perfectamente hasta que un día al abrir Creative Cloud me pedía actualizar, yo le daba a actualizar pero siempre daba error 44, solo me daba la opcion de salir de la aplicacion.

 

Leí en la comunidad que sería bueno que desinstalase los programas y volviera a instalarlos, Acrobat, Photoshop, Ilustrator... desinstalé todo, y ahora no me deja instalar nada, cuando empieza con la instalación al llegar casi a 40% sale error 44 y me echa de la instalacion.

 

En ayuda solo sale un apartado que dice que pulses en Reintentar, ese boton NO EXISTE, he intentado instalar cada programa por separado en vez de usar creative cloud, siempre con el mismo resultado, imposible instalar productos de Adobe, ahora no se que hacer, este es un PC de trabajo, ya no puedo trabajar

解決に役立った回答 kglad

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R


if that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html


if that fails and you have windows, open your control panel > add/remove programs > cc desktop app > repair

if that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging and then reinstall using*


if that fails, do a clean cc install carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)

reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials>

if that fails, you probably have a corrupt user account. google your os and how to create a new one.

返信数 3

H
HUGO_LOPEZ CANOVAS8654作成者
Participant
February 2, 2025

Tengo todo ya desinstalado, ejecuto el programa de instalación como administrador, pero me da el mismo error 44 de siempre, ya no se que hacer, gracias por la respuesta

kglad
Community Expert
kgladCommunity Expert解決！
Community Expert
February 2, 2025

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R


if that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html


if that fails and you have windows, open your control panel > add/remove programs > cc desktop app > repair

if that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging and then reinstall using*


if that fails, do a clean cc install carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)

reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials>

if that fails, you probably have a corrupt user account. google your os and how to create a new one.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 2, 2025

    I have restarted windows two times more, and now tried to install again, looks like it is working.

     

    You are an angel, thank you very much you saved my live!


    you're welcome.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 2, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community bugs">
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 2, 2025

    restart your computer

    in the cc desktop app click file > quit the cc desktop app

    in the directory that contains the cc desktop app, right click the app > click run as administrator.

    retry installing your adobe apps

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