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V
Vyt
Participant
May 26, 2020
質問

Free month proposal after trying to cancel plan

  • May 26, 2020
  • 返信数 2.
  • 1533 ビュー

Hello. I want to cancel my plan and adobe is throwing at me a 1 month of free service. My question is - will adobe charge me for the month after those free 30 days end, before or after this free month has ended? 

 

Sorry if the question doesn't fit here, but premiere pro is the product in question. 

 

Hope you can understand my question.

 

Thank you. 

 

このトピックへの返信は締め切られました。

返信数 2

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
May 27, 2020

>have a monthly plan

 

Do you have an actual MONTHLY plan or do you have an ANNUAL plan with monthly payments?

 

SOME programs are available Monthly https://community.adobe.com/t5/Get-Started/Being-charged-for-a-full-year-when-i-m-on-month-to-month/td-p/10248222

R
Community Expert
Richard M KnightCommunity Expert
Community Expert
May 26, 2020

I expect Adobe is offering you 13 months for the price of 12, not sure if you will be able to cancel without penalty payment.

V
Vyt作成者
Participant
May 27, 2020

Aaa not quite. I have a monthly plan, and it's pretty expensive for where i live. This is why i wanted to stop the payment for the next month and also this is when adobe offered that free month.

Just Shoot Me
Just Shoot Me
Legend
May 27, 2020

"IF YOU" want to cancel then Cancel.

The whole point behind the Month To Month plan and pricing is for you to STOP (Cancel) the subscription anytime you like. You can always start it back up and or start a New Month to Month subscription.

 

All of these offers of a free month or 2 free months or whatever always come with the stipulation that you are Signing Up for another YEAR subscription.

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