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Participant
November 23, 2022
質問

Hi I need to find out where I can find my ID to reinstall my photoshop plan as I have to get my lapt

  • November 23, 2022
  • 返信数 3.
  • 2549 ビュー

Hi I need to find out where I can find my ID to reinstall my photoshop plan as I have to get my laptop wiped & need the id to reinstall, please help!

 

 

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返信数 3

Zaki McZader
Inspiring
November 24, 2022

If you still didn't format your laptop, you can:
1. Open the Creative Cloud App (if installed) and click on your profile picture on the top right, your Adobe ID would be there. 
2. If you don't use the Creative Cloud App, Open Photoshop, Click on Help in the Menu Bar and you'll find your Adobe ID between brackets on the right of Sign Out...
If you've already formatted your laptop and don't have access to either app, try searching for "Adobe" in your emails' inboxes, it would be probably there.
Hope this helps

 

kglad
Community Expert
Community Expert
November 23, 2022

your email address (at least, one of them) is your adobe id.  you need that and your password.

 

do you have both?

 

you can check them by signing into your account: https://account.adobe.com

Peru Bob
Community Expert
Community Expert
November 23, 2022

What do you mean by ID?

Just sign in to your account and download the CC app:

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

Then install your apps from there.