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jessabess02
Participant
February 27, 2013
質問

I downloaded Photoshop CS6 Trial & can't sign in. My clock is set fine & I'm online.

  • February 27, 2013
  • 返信数 1.
  • 981 ビュー

I downloaded Photoshop CS6 Trial & can't sign in. My clock is set fine & I'm online. Added Photoshop and it's accompanying components as programs to allow through my firewalls even.  Help!

このトピックへの返信は締め切られました。

返信数 1

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
February 27, 2013

Jessabess02 please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which covers several common causes for the difficulties you are currently experiencing.

J
jessabess02作成者
Participant
February 28, 2013

I did everything that was suggested and it still just sits there waiting for me to sign in.  I am so frustrated to just try the product that I am thinking I am just going to go with a competitor at this point. This is taking waaay too much time of my life when I have a family, a business to run, taxes to do and other things.  Why does Adobe make it THIS hard to try something??!!!!

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
February 28, 2013

Jessabess02 I would recommend contacting our support team.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

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