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maxrocketmusic
Known Participant
November 15, 2024
解決済み

I REALLY want to install Creative Cloud on an external drive with all the apps, (CCE Plan)

  • November 15, 2024
  • 返信数 4.
  • 3763 ビュー

I can't seem to find a way to install Creative Cloud itself on an external drive, and when I try to change the default location for installing apps, I get a notice that "UNABLE TO INSTALL AT THIS LOCATION." Why? I see so many posts talking about how this can be done but why not on my Mac Sonoma system wtih an external drive? 

 

解決に役立った回答 Peru Bob

I think the CC Desktop app must be installed on the System drive.

Other apps can be installed on other drives.

返信数 4

S
sprinklr-integration-user
Inspiring
November 15, 2024

Hi @maxrocketmusic,

Thank you for reaching out. Unfortunately, installing Creative Cloud apps on an external drive is not supported. We recommend installing the apps on the internal drive of your Mac for optimal performance and compatibility.

 

If you have any further questions or need assistance with the installation, please don't hesitate to contact me.


Regards,
^AN

M
maxrocketmusic作成者
Known Participant
November 28, 2024

Hi @sprinklr-integration-user then why are we able to change the location in the Creative Cloud app but not to an external drive. These apps are HUGE. This really needs to be an option. For things like Premier, I get it, having such large files with latency would be a huge ordeal, but with most photoshop or acrobat operations, they're relatively tiny. How can we get this changed? I know you don't recommend it but this is real-world use cases. Thanks

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 28, 2024

    contact your admin 

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 15, 2024

    are you the admin of a teams or enterprise subscription?

    M
    maxrocketmusic作成者
    Known Participant
    March 14, 2025

    No it's just my home computer and external drive

    Peru Bob
    Community Expert
    Peru BobCommunity Expert解決！
    Community Expert
    November 15, 2024

    I think the CC Desktop app must be installed on the System drive.

    Other apps can be installed on other drives.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 15, 2024

    the cc desk app has to install on the os drive.

    M
    maxrocketmusic作成者
    Known Participant
    March 14, 2025

    It has something to do with the drive formatting but I can't remember what. The bass app needs to be on your startup disk but the individual programs other than that or bad can be on remote desk I had it this way before but can't seem to get it back now

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 14, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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