Skip to main content
A
Anonymous
April 4, 2020
質問

I tried to change my email address and spelt it wrong.. now I am locked out

  • April 4, 2020
  • 返信数 1.
  • 166 ビュー

My paid subscription account is under REMOVED ... However, I tried to change the email address to REMOVED and I spelt it wrong. (REMOVED)

Therefore, I can not verify the new email. And I am locked out of my account.

 

I pay $79.99 a month for the creative cloud. How do I contact support? 

 

[personal information removed for your protection]
[This is a public forum, not Adobe support, please do not post personal information]

このトピックへの返信は締め切られました。

返信数 1

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
April 4, 2020

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

契約条件Accessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices