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ebowen911
Participant
July 3, 2023
解決済み

Illustrator CS 6 activation

  • July 3, 2023
  • 返信数 1.
  • 8430 ビュー

HELP! I just reformatted my hard drive and now cant activate my CS6 illustrator. Does anyone have a work around [illegal activity removed — this will get you banned if repeated]. I only use legit but it appears if you dont upgrade they are forcing us out! I dont want a subscription!! I like perpetual license!

解決に役立った回答 Monika Gause

Hello community,

Does anyone have a work around for this CS6 activation issue?

I cannot even open Illustrator CS6 as the software is claimng too many activations. This is an error possibly caused by a power surge. I previously had been using CS6 on this computer for 2 years (there are no other computers with this license on them.) Said differently: I cannot deactivate the license on another computer because there are no such installations or activations.

  • This issue began either when adobe shut down the activation servers -OR- as a result of a week of mutiple power surges in our area. I am not sure which, as it wasn't discovered immediately
  • I downloaded adobes CC cleaner and tried that and reinstalled. But still cannot past the "retry activation" screen
  • My 2nd question is... If Adobe shut down thier activation servers, how does my CS6 software think there are other activations. How would it keep track of that if there are no servers to down load from?

This never ending loop just does not make and sense.

Please help!


Please refer to this: https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscription-adobe-desktop-applications/td-p/14804413

and this: https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html 

返信数 1

Jacob Bugge
Community Expert
Jacob BuggeCommunity Expert
Community Expert
July 3, 2023

ebowen,

 

I believe this still counts (literally):

 

https://community.adobe.com/t5/download-install-discussions/activation-support-to-adjust-your-activation-count/m-p/12125990

 

@Jeffrey_A_Wright  ?

 

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
July 12, 2023

 

EDIT: In July 2023, what I wrote here was true. Since then, Adobe Customer Care no longer resets activations. Deactivate first.

@ebowen911 

Deactivate first as it says on this Help page. If you can't, you might need to get your activations reset first. Contact Adobe Customer Care.

 

https://helpx.adobe.com/download-install/kb/activation-deactivation-help.html

 

 

Jane

B
Community Expert
Bobby HendersonCommunity Expert
Community Expert
September 9, 2024

Hello community,

Does anyone have a work around for this CS6 activation issue?

I cannot even open Illustrator CS6 as the software is claimng too many activations. This is an error possibly caused by a power surge. I previously had been using CS6 on this computer for 2 years (there are no other computers with this license on them.) Said differently: I cannot deactivate the license on another computer because there are no such installations or activations.

  • This issue began either when adobe shut down the activation servers -OR- as a result of a week of mutiple power surges in our area. I am not sure which, as it wasn't discovered immediately
  • I downloaded adobes CC cleaner and tried that and reinstalled. But still cannot past the "retry activation" screen
  • My 2nd question is... If Adobe shut down thier activation servers, how does my CS6 software think there are other activations. How would it keep track of that if there are no servers to down load from?

This never ending loop just does not make and sense.

Please help!


As far as I can tell the CS6 activation servers are still operational. It's likely you may need to contact Adobe's customer service and see if they can reset the activations for your license.

 

If the CS6 installation was corrupted by something like a power surge it might not "phone home" to deactivate the installation when uninstalling.

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