ludovicd69075739

Participant

質問

Multiple problème Illustrator 2020, Photoshop2020, Premiere 2020 /2018 , After effect 2020/2018

Forum|Forum|6 years ago
December 17, 2019
返信数 1.
150 ビュー

When I open Photoshop 2020, Illustrator2020, Premiere 2020-2018 & after effect 2018-2020 programs. They remember but it hangs. I have to work with the 2017 versions!!!!
Nobody answers me on this forum!
I am too disappointed and I think that I will turn to competition if you do not take into account my problem.

Here is my configuration of my PC:
Processor: Intel Core i7 -6900K CPU 3.20GHz
Graphic Card: 2x 1080 GTX
RAM: 64GB

このトピックへの返信は締め切られました。

Community Expert

Community Expert

you're not communicating with adobe when you use their forums. these are for user-to-user communication.

that said, reset your preferences for each hanging program.

reset your preferences -

acrobat: https://forums.adobe.com/thread/1595848?start=0&tstart=0
adobe media encoder: https://forums.adobe.com/thread/1713540 and https://helpx.adobe.com/media-encoder/using/preferences.html
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
audition: https://forums.adobe.com/thread/1079494
bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html
captivate: https://forums.adobe.com/thread/975032
dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
animate: https://helpx.adobe.com/animate/kb/animate-cc-crashes-on-launch-startup.html
(or remove Win: C:\Users\\AppData\Local\Adobe\Animate CC \ and
C\Users\\AppData\Roaming\Adobe\Animate\\
Mac: /Users//Library/Application Support/Adobe// and
/Users//Library/Preferences/Adobe/Animate//)
fireworks: https://helpx.adobe.com/fireworks/kb/restore-preferences-fireworks-cs5.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
incopy: https://forums.adobe.com/thread/526990
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse: https://forums.adobe.com/thread/1127564 (message 7)
photoshop: https://helpx.adobe.com/photoshop/using/preferences.html
photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_preferences_file.htm
prelude: https://helpx.adobe.com/prelude/using/prelude-set-preferences.html
premiere elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

if that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall