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M
Murillo24415719gl5b
Participant
May 22, 2022
質問

Photoshop diz que meu pc é incompatível, mas meu windows está na versão certa

  • May 22, 2022
  • 返信数 1.
  • 1292 ビュー

Eu tentei baixar a avaliação gratuita do photoshop, mas ao abrir o Adobe CC, todos os aplicativos estão marcados como incompatíveis. Ao clicar no photshop, ele diz que preciso do windows 10 1607, ou posterior, mas eu tenho uma versão do windows 10 muito acima desta. Se alguém puder por favor ajudar, eu agradeceria, tenho que resolver este problema o mais rápido possível, pois eu preciso do pacote adobe para minhas lições da faculdade

このトピックへの返信は締め切られました。

返信数 1

John Waller
Community Expert
John WallerCommunity Expert
Community Expert
May 22, 2022
quote

but I have a version of windows 10 far above this.

 

Which version do you have exactly?

    M
    Murillo24415719gl5b作成者
    Participant
    May 23, 2022

    I have 21H1, windows 10 says I have no other updates left to install, but I've read people saying that Windows Update isn't always correct on that, so I'm not sure. I think 21H1 is a somewhat recent version of Windows 10, so Photoshop should be able to run. It did run before I uninstalled everything Adobe related after I had an error on Adobe CC occur, but after installing it again, all apps just say I need a better version of windows to download. 

    M
    Murillo24415719gl5b作成者
    Participant
    May 23, 2022

    Back to the question posed by John, then Murillo, what version of Windows 10 is installed on the computer? Could you post the exact build number?

     

    Your recent post states that you have other Adobe software installed on this computer, but no individual membership is assigned to the e-mail address you are using to post to this public discussion forum. Are you attempting to evaluate Photoshop CC, Murillo, or reinstalling Photoshop CC? If you are reinstalling, what type of Creative Cloud membership are you using?


    I have the 21H1 version of windows 10. I'm attempting to download Photoshop's free trial. 

    quote

    Back to the question posed by John, then Murillo, what version of Windows 10 is installed on the computer? Could you post the exact build number?

     

    Your recent post states that you have other Adobe software installed on this computer, but no individual membership is assigned to the e-mail address you are using to post to this public discussion forum. Are you attempting to evaluate Photoshop CC, Murillo, or reinstalling Photoshop CC? If you are reinstalling, what type of Creative Cloud membership are you using?


    By @Jeffrey_A_Wright
    quote

    Back to the question posed by John, then Murillo, what version of Windows 10 is installed on the computer? Could you post the exact build number?

     

    Your recent post states that you have other Adobe software installed on this computer, but no individual membership is assigned to the e-mail address you are using to post to this public discussion forum. Are you attempting to evaluate Photoshop CC, Murillo, or reinstalling Photoshop CC? If you are reinstalling, what type of Creative Cloud membership are you using?


    By @Jeffrey_A_Wright

    quote

    Back to the question posed by John, then Murillo, what version of Windows 10 is installed on the computer? Could you post the exact build number?

     

    Your recent post states that you have other Adobe software installed on this computer, but no individual membership is assigned to the e-mail address you are using to post to this public discussion forum. Are you attempting to evaluate Photoshop CC, Murillo, or reinstalling Photoshop CC? If you are reinstalling, what type of Creative Cloud membership are you using?


    By @Jeffrey_A_Wright

     

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