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D
derekheeps
Participant
August 21, 2022
質問

Reinstall Lightroom CC (2015 ) and Photoshop CC 18.1.7

  • August 21, 2022
  • 返信数 1.
  • 848 ビュー

I'm rebuilding my MacBook Pro 17" mid 2009 , running El Capitan , the highest OS supported since the original internal hard drive died and I have now put in a SSD . I previously had Lightroom CC and Photoshop CC installed , both still working on my MacPro and same versions , but Adobe no longer support these versions . I'm a retired photographer , have been an Adobe customer since early 1980s and have spent a lot of money with them , but can no longer justify more than the £10/month subscription . I have downloaded , from 3rd party sites Photoshop CC 2017 and LR6/cc but these are as trial versions , even though I have signed in to my Adobe account and it is recognised . How can I reactivate these pieces of software , which were previously working and I am still paying for ? Upgrading my laptop is not a justifiable option since my photography is now just a hobby .

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返信数 1

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
August 21, 2022

From which 3rd party site did you download?

 

Does your old Mac support TLS 1.2 secure connections?  See below.

https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

 

Keeping in mind that Creative Cloud no longer works with El Capitan, Adobe expects users to have latest OS no more than 2 versions back.  Apple has shipped out 6 OS upgrades since El Capitan. Most recetly Mojave, Catalina, Big Sur & Monterey.

 

 

 

Nancy O'Shea— Product User & Community Expert
D
derekheeps作成者
Participant
August 24, 2022

The downloads were from Pro Design Tools website , who still have the links to download installers for many earlier versions of Adobe software . I'm currently downloading Microsoft Edge browser to see if that works better than the Safari browser which is again an older version . CC was certainly working fine on this machine running El Capitan ( the highest OS supported ) until the hard drive failure , and is still working on my MacPro , of similar age - regularly offering artwork and other extras , which I seldom bother with . I'm certainly not spending thousands on new computers I don't need when these ones are still more than adequate for my needs . I have also downloaded , installed and signed into the Creative Cloud app and my account on this computer , which further suggests that CC is working , it just won't register the two installed apps , which do both open and work on a trial basis .

L
Lumigraphics
Legend
August 26, 2022
quote

I just picked up a refurb M1 Mac mini direct from Apple for US$800, that will run rings around any $700 Windows laptop.


By @Lumigraphics

==========

Until it doesn't. 😉 

 

Look, I'm not to dissing Mac equipment.  I'm dissing the Apple ecosystem.  Their OS offers no backwards compatibility for older software.  And users are expected to upgrade to keep pace with new OSs releasing every year.  In the long run, Apple's ecosystem costs more to support than Microsoft's does. 

 

This is not a debate about which is better.  It's a statement of fact about which costs more.  For seniors on fixed incomes, that's a genuine concern.

 


Well, you have a lot of certainty but little data to support your claim. Windows costs WAY more to support, the first time those senior citizens get a virus and have to pay for someone to rebuild their computer.

Quit with the bad information. You might be an experienced designer but I'm an experienced tech who knows firsthand about support costs and requirements.

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