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Trotz Creative Cloud Abo kommt beim Start jeder Anwendung "Kostenloses Probe-Abo beginnen"

New Here ,
Jul 12, 2022 Jul 12, 2022

Hallo zusammen,

ich verzweifele, seit gestern kommt plötzlich bei kommt beim Start jeder der Anwendungen/Applikationen "Kostenloses Probe-Abo beginnen", OBWOHL ich seit 2013 ohne Unterbrechung eine Creative Cloud Abo habe.

Ich benötige die Anwendungen dringend und weiß nicht, was ich tun soll. Das Abo wird regelmäßig monatlich abgebucht und die nächste Rate ist eh noch nicht fällig.

Hier zum Beispiel ADOBE ILLUSTRATOR 2022

Betriebssystem MAC OS 12.4

Bildschirmfoto 2022-07-12 um 18.25.02.png

Ich bitte um Hilfe!!!

 

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Community Expert ,
Jul 12, 2022 Jul 12, 2022
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New Here ,
Jul 12, 2022 Jul 12, 2022

Thank you John, your solutions solved my problem.

Everything is back now to normal.

Thank you so very much!!!!

Best

Richard

 

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Community Expert ,
Jul 13, 2022 Jul 13, 2022

I'm glad that my saved notes solved the problem

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New Here ,
Jul 13, 2022 Jul 13, 2022
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Getting this problem resolved was extremely important for me and urgent too.

So thank you again, John, for your excellent links!!!

 

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