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Unable to see or download older versions of Photoshop through CC.

Community Beginner ,
Dec 26, 2021 Dec 26, 2021

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On a machine I sometimes have to use I am running an older OS that was previously loaded with Photoshop 2017. The computer was restored to a older restore point on which Creative Cloud was not present. After installing CC, the three dots to choose other versions of Photoshop are now gone. It merely tells me that this machine is incompatible and I have no other options. My account is part of a team and this is not a trial version.

 

Additional info: This is a work computer that's primarily used for other tasks, but the need for an older version of Photoshop persists. Being a work computer, I cannot change the OS, as some of the other applications require it. The inability to restore Photoshop 2017, or at least '18 or '19, will be problematic.

 

Without the ability to select older versions of Ps in my current version of CC, can I install an older version of CC? Is there any way to do a direct download of Ps 2017, 2018, or 2019 from Adobe (not 3rd party)?

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Creative Cloud , Installation

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correct answers 1 Correct answer

Adobe Community Professional , Dec 26, 2021 Dec 26, 2021
Creative Cloud supports only the last 2 major release versions -- the current one and the previous version.  And only when you check the box to "Show Older Apps " from Settings in your Creative Cloud Preferences. If you still require older versions, don't auto update apps and don't uninstall older versions. See 2017 Direct Download Links: https://prodesigntools.com/adobe-cc-2017-direct-download-links.html

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Adobe Community Professional ,
Dec 26, 2021 Dec 26, 2021

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Creative Cloud supports only the last 2 major release versions -- the current one and the previous version.  And only when you check the box to "Show Older Apps " from Settings in your Creative Cloud Preferences.

 

If you still require older versions, don't auto update apps and don't uninstall older versions.

 

See 2017 Direct Download Links:

https://prodesigntools.com/adobe-cc-2017-direct-download-links.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Dec 26, 2021 Dec 26, 2021

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The direct download link I posted above is safe.  It's an actual Adobe Installer on Adobe's servers.  The links are published by an Adobe Community Professional with Adobe's permission.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Dec 26, 2021 Dec 26, 2021

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Thank you. I will give it a try. The download links do not appear to be Adobe Servers, though. Are they redirecting?

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Adobe Community Professional ,
Dec 26, 2021 Dec 26, 2021

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They are legitimate links.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Dec 26, 2021 Dec 26, 2021

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Are they redirecting?

 

Yes. To the Adobe trial version servers.

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Adobe Community Professional ,
Dec 26, 2021 Dec 26, 2021

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IF/When you do have a download, be sure to copy it to AT LEAST one external device
-since Adobe does sometimes remove old versions from the server
-a usb flash drive or external hard drive, or write to a DVD

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