Error code 50

As an addendum to the procedures described here, its also worth mentioning that one should backup the Appdata/Roaming/Adobe.... folders for the apps one has installed.  The CC App after a clean install doesnt seem to pick up the existing installed apps (Lightroom etc) so when you click on Install to update it seems to trample over settings history etc.

Perhaps the simplest solution for Adobe would be to forget the CC desktop app, and just allow the various applications to update directly?

......

Update:  No idea why, but it seems the LR5 updated Ok without destroying settings, history; but as I say Photoshop was not so lucky.

Is this an accurate summary of the 'install error 50 problem'?

• Issue first reported in this forum March 2014.   Still occurring.
  
  
• This is an adobe forum.  No official comment, solution or explanation (even just a link) in this forum.
  
  
• The Adobe page on install errors does not mention Error 50.   The error dialog box points to this page not the (incomplete) Adobe Cleaner instructions.
  
  
• There is a consensus on this forum that the only solution is to purge CC and do a clean install.
  There isn't a clear view on the cause, but fingers are pointing at permissions issues or possibly AV or firewall issues.
  
  
• Adobe has provided a 'cleaner' tool to backstop their control panel uninstall process.
  However the cleaner is itself incomplete as various Adobe folders have to be deleted manually.
  
  
• One cannot update Photoshop CC or Lightroom 5 directly one has to go through the CC desktop app.
  
  
• We pay for this software.
  
  
• Adobe means 'mud hut'?  (Sorry, that just popped into my mind).

Have I missed anything?

Is anyone else lucky enough to get this error every time creative cloud has an update?

i am and have to uninstall everything and then run CC cleaner. Then reinstall everything... Yay Adobe CC!

Why on this fracking earth do we need to swallow a crappy application like this?  Consuming resources (processor and memory) JUST for a fracking UPDATE???

Let the user make this decision: Do you want a Download Mananger OR will you use the HELP>UPDATES menu item of your software to do THAT?

Isn't that simpler?

If this sh*tty CC app worked at all, probably I wouldn't complain, but EVERY TIME I need to update the CC app itself is a hell on earth!

Please, send all your CC app developers back to coding and QA school!

WTF!

This continues to be an issue with nearly every Adobe Creative Cloud app update.  Honestly, Adobe, it seems to be happening to enough people at this point that one would think you would be able to find the root cause and put out a fix for it.Having to do a complete uninstall and completely clean re-install nearly every time there is an Adobe Creative Cloud update is a ridiculous waste of our time and causes an ongoing loss of productivity.  Please get this issue fixed so that we can all spend our time working on projects and not troubleshooting and fixing your service.

Here is how to fix the Creative Cloud error code: 50. I am running Windows 7 Pro, but this may not matter.

1. Close all Adobe applications.

2. Click on Windows Start Button, Type %localAppdata% and Press Enter.

3. Go to Local> Adobe folder.

4. You will see a folder name OOBE, delete that folder.

5. Delete the Folder name AAM Updater.

6. Now navigate to this location on your computer:C:\Program Files (x86)\Common Files\Adobe.

7. Delete the folder name AdobeApplicationManager.

8. Delete the folder name OOBE.

9. Now use this link to download Creative Cloud: https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/CreativeCloudSet-Up.exe. Everything should work perfectly now.

I get Error Code 50 EVERY TIME I have to update the CC Desktop. It's a time-consuming hassle. The second time it happened, I got support through the chat system.

Below are the steps that I was given by tech support via chat in February 2014. I saved the chat transcript and have used the steps several times since then.  It's more than annoying. Adobe hasn't worked out the bugs from their CC desktop application and it's costing me hours of time.    CC should be free since the bugs are not being addressed.

Here are the steps:

Download the Creative Cloud cleaner tool and click Run.  It will open a black screen.

1) Type E and hit enter

2) Type Y and hit enter

3) Type 3 and hit enter to select the Creative Cloud and CS 6 products. (which is what I have.)

4) Select the "Creative Cloud Desktop" option ONLY and hit enter.

5) Type Y and hit enter to confirm the cleaning of Creative Cloud Desktop with errors.

Then close the cleaner screen.

-- Navigate to "C:\Program Files (x86)\Common Files\Adobe" folder.

-- Move the folder "AdobeApplicationManager" to desktop

-- Move the folder "OOBE" to desktop

-- Press Windows logo+R key in the keyboard and type as C:\ProgramData\Adobe and hit enter. It will open a folder.

-- Move the folder "AAMUpdater" to desktop

-- Press Windows logo+R key in the keyboard and type %localAppData% and hit enter. Open Adobe folder.

-- Rename the "AAMUpdater" folder as "AAMUpdater_old" and then move that file to desktop

-- Rename the "OOBE" folder as "OOBE_old" and then move that file to desktop

-- Then ... to reinstall ... <https://creative.adobe.com/products/creative-cloud>

-- Once installed, delete the 5 folders that were moved to your desktop -- AAMUpdater, AAMUpdater_old, AdobeApplicationManager, OOBE,

OOBE_old

I've had this since the start of the Creative Cloud. It has been on Windows 7 and Windows 8. Doesn't matter which updates. Everytime I have to uninstall everything on my PC and Laptop to get it working again.

The only thing that stayed the same is the language in German.

How difficult can it be to write a simple update application?

Same problem here:

Installing Update...

45%

Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support

Windows 7, 64-bit

Torture by code feels SO much better when you are paying for it.