Hi,
I have recently updated my creative cloud application to version 4.3.0.256 - upon signing in the assets tab has a red indicator and upon selecting the assets tab you are presented with a message that an update is available for creative cloud. Upon doing this is just sits there updating and not ever finishing..
If i uninstall my creative apps and re-install to an earlier version its works fine, is this a known issue ?
Did not resolve.
(Ran all as admin)
1-Ran CC Cleaner Tool
2-Rebooted
3-Extracted the Zip files and ran setup
Result: still will not launch correctly, gets hung up in Updating (images attached)
Creative Cloud 4.3.0.256 installed.
Additional note: this is an enterprise account but I have a personal account as well. I have attempted with each account, two computers, same issue.
Hi again.
Step 1: End all adobe processes from task manager
Step 2: Enable apps panel - Apps tab missing from the Creative Cloud desktop app
Step 3: Relaunch CCDA and the issue should be sorted.
~Rohit
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