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Helena5C5B
Participant
May 31, 2021
質問

Renewing license - Account Manager out of reach

  • May 31, 2021
  • 返信数 1.
  • 196 ビュー

Hi,

 

I am trying to renew my yearly license. Adobe tells me to that I need to contact my account manager for that. What do I do if she is out of reach for weeks? There is no one I can talk to. Anybody else had that problem?

 

このトピックへの返信は締め切られました。

返信数 1

S
Community Manager
SuJoshiCommunity Manager
Community Manager
May 31, 2021

Hello,

Please contact the support team and check if they can arrange a callback or a meeting with her colleague or concern team if the account manager is not available. Click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html.

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