Renewing license - Account Manager out of reach

[Helena5C5B]

Hi,

I am trying to renew my yearly license. Adobe tells me to that I need to contact my account manager for that. What do I do if she is out of reach for weeks? There is no one I can talk to. Anybody else had that problem?

[SuJoshi]

Hello,

Please contact the support team and check if they can arrange a callback or a meeting with her colleague or concern team if the account manager is not available. Click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html.