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I
irus2020
Participant
September 20, 2020
解決済み

“SYSPRP Package Adobe.CC.XD_32.2.22.2_x64__adky2gkssdxte was installed for a user, but not provision

  • September 20, 2020
  • 返信数 3.
  • 5633 ビュー

Hi, I am trying to sysprep my Win10 Image and we get this error message.

We have the Adobe CC Suite Installed and are using the Shared Device LIcensing Model

“SYSPRP Package Adobe.CC.XD_32.2.22.2_x64__adky2gkssdxte was installed for a user, but not provisioned for all users. This package will not function properly in the sysprep image”

 

Any thoughts, suggestions?

 

このトピックへの返信は締め切られました。
解決に役立った回答 AnkitTech101

Hi Again,

Here's our official documentation that lists down the Adobe XD deployment process and its limitations. 

https://helpx.adobe.com/in/enterprise/kb/deploy-adobe-xd-known-issues.html 

 

The logged-off deployment process would depend on which deployment tool you're using. Here's a thread, for example, on Microsoft SCCM forums that talks about logged off deployment:

https://social.technet.microsoft.com/Forums/en-US/60095131-be67-4b1d-aff3-7589e9e2fec0/application-deployment-type-when-user-is-logged-in-or-not?forum=configmanagerapps 

 

Since this is not an Adobe specific behavior, we don't have any direct instructions on how this can be achieved. 

返信数 3

E
erikp45258581
Participant
August 11, 2021

If you don't need the XD UWP app, just uninstall it via Powershell:

 

Get-AppxPackage *Adobe.CC.XD* | Remove-AppxPackage

 

You'll be able to sysprep just fine after that.

AnkitTech101
Adobe Employee
AnkitTech101
Adobe Employee
September 21, 2020

Hi There,

Adobe XD is a UWP app and this is in line with the behavior of UWP apps as set by Microsoft. If it is deployed to any client machine, it is only available for the user account that was used for deploying the app. 

The only workaround here (to make it available for all users) is to deploy Adobe XD in a logged off state (in the System Context).

Unfortunately, there's not much in our control here because this behavior is controlled by Microsoft and not us.  

    I
    irus2020作成者
    Participant
    September 21, 2020

    Hi Ankit,

    Thank you for replying!  Do you have instructions or step by step guide how to deploy Adobe XD in Logged off State?

    I can't seem to find these steps.

     

    Thanks,

     

    AnkitTech101
    Adobe Employee
    AnkitTech101解決！
    Adobe Employee
    September 21, 2020

    Hi Again,

    Here's our official documentation that lists down the Adobe XD deployment process and its limitations. 

    https://helpx.adobe.com/in/enterprise/kb/deploy-adobe-xd-known-issues.html 

     

    The logged-off deployment process would depend on which deployment tool you're using. Here's a thread, for example, on Microsoft SCCM forums that talks about logged off deployment:

    https://social.technet.microsoft.com/Forums/en-US/60095131-be67-4b1d-aff3-7589e9e2fec0/application-deployment-type-when-user-is-logged-in-or-not?forum=configmanagerapps 

     

    Since this is not an Adobe specific behavior, we don't have any direct instructions on how this can be achieved. 

    I
    irus2020作成者
    Participant
    September 20, 2020

    This is the screenshot of the Sysprep Error 

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