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Participant
September 23, 2016
解決済み

Enable the Apps tab in Creative Cloud desktop app

  • September 23, 2016
  • 返信数 13.
  • 288914 ビュー

Creative Cloud Desktop app may display one of the following symptoms:

  • The Apps tab is missing
  • The Apps tab displays the message: "You don't have access to manage apps."

 

If the Apps tab in the Creative Cloud desktop app on your computer is disabled, use one of the following methods to enable it:

  • Some organizations control the apps you can install and therefore disable the Apps tab in the Creative Cloud desktop app. If you've received your Adobe plan from a school or organization, contact the IT Admin at your school or organization.
  • If you have an individual subscription plan, follow the steps on this page under 'Individual Plan users'

 

If you're the IT Admin at a school or organization, your can either:

解決に役立った回答 opremcak@wisc.edu

This did the trick for me:

 

1. Locate the ServiceConfig.xml file:
Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml
Mac OS: /Library/Application Support/Adobe/OOBE/Configs/ServiceConfig.xml

2. Move/Copy the file to the Desktop

3. Open the ServiceConfig.xml using Text Edit for mac or Notepad for Windows.

4. Replace wherever you find "false" with "true" and make the change permanent by saving the file.

5. Move this file to the same location where you copied it from and replace the original file.
Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml
Mac OS: /Library/Application Support/Adobe/OOBE/Configs/ServiceConfig.xml

6. Reboot the computer

7. Launch the Creative Cloud Desktop Application to find the Apps panel.

 

got this from this link but repeated here in case it goes bad:

hack_from_berkeley 

返信数 13

Participant
July 29, 2019

hello~ how can I solve this problem?

Now I cant download the applications.thanks

Abambo
Community Expert
Community Expert
July 29, 2019

Discussion successfully moved from Adobe Creative Cloud to Enterprise & Teams

You have a CC for Teams or CC for Enterprise and your IT decided to lock you out of app management. You need to contact your IT to solve this. Depending of the IT policy, they may or may not allow you to manage your own CC.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
August 3, 2019

Hai,

I get the same issue and use Adobe CC for personal used. so, who should I contact to?

Participant
January 24, 2018

I am a assigned user of team license, and has been advised my administrator to download Adobe apps through my Adobe account.

but when I access Adobe Cloud app there is no apps window.

Also, when tried to download apps from other page where single apps are listed, nothing happens, just received a "message apps will install now" but without any result.

kglad
Community Expert
Community Expert
January 24, 2018
rabid46547926
Participating Frequently
September 23, 2016

Hi

I have got this problem in Adobe Creative cloud Desktop application where in the top panel there have no tab for download. Please help me, also need for help to downloading Adobe Flash CC 2014.

Regards

rabi Das

Tanusree
Community Manager
Community Manager
September 23, 2016

Hi,

Please refer Apps tab missing from Creative Cloud Desktop

For Flash Installation , refer  Flash CC 2014 is Live Now!!

Let us know if this helps!