Can locate Adobe Preferences Folder for Illustrator CC 2021 on Mac OS 10.15.7 after reinstall

Explorer ,
Apr 17, 2022 Apr 17, 2022

Copy link to clipboard

Copied

hi,

 

I have had to do a complete reinstall of my Mac OS and my Creative Cloud apps.

My problems is that I can not find the correct folder to copy back my saved Preferences files for workspaces, keyboard shortcurts etc.

 

Could anyone please advise?

I have tried:

1. Macintosh HD/Library/Application Support

 

and 

2. Macintosh HD/Library/Application Support/Adobe

in this one there are folders for other Adobe applications but nothing for Illustrator CC 2021.

 

I have looked in the folders related to

 

3. Macintosh HD / Applications / Adobe Illustrator 21

but there is nothing there.

 

Illustrator CC 2021 is installed: it works, opens, saves files etc.

But I can not see where to copy back in my files for preferences, workspaces and keyboards shortcuts.

I took a screenshot of where the files used to be on my computer prior to having to reinstall the OS but it doesn't seem to be there.

 

Thanks for any advice.

 

 

TOPICS
Import and export

Views

46

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Explorer , Apr 17, 2022 Apr 17, 2022
My mistake: I was looking at the wrong Library folder on the Mac. If this information helps anyone else, here is a link to how to reveal the Library folder on a Mac which is by default hidden or greyed out in the Go Menu: https://www.howtogeek.com/678112/how-to-find-your-library-folder-on-a-mac/ "In Finder, when you click on the Go menu at the top of the screen, “Library” usually isn’t present on the list. But if you hold down the Option key when you click “Go,” “Library” will appear." My issue ...

Likes

Translate

Translate
Explorer ,
Apr 17, 2022 Apr 17, 2022

Copy link to clipboard

Copied

Mistake in title should read:

Can not locate Adobe Preferences Folder for Illustrator CC 2021

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 17, 2022 Apr 17, 2022

Copy link to clipboard

Copied

LATEST

My mistake: I was looking at the wrong Library folder on the Mac.

 

If this information helps anyone else, here is a link to how to reveal the Library folder on a Mac which is by default hidden or greyed out in the Go Menu:

 

https://www.howtogeek.com/678112/how-to-find-your-library-folder-on-a-mac/

 

"In Finder, when you click on the Go menu at the top of the screen, “Library” usually isn’t present on the list. But if you hold down the Option key when you click “Go,” “Library” will appear."

 

My issue is now resolved. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines